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Privacy Policy

Your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal information.

Privacy Policy

These privacy policy was last updated on the date shown below

October 01, 2025

Introduction

At Naptico Green Energy Solars, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in other ways.

This Privacy Policy applies to information we collect when you use our website, mobile applications, products, or services (collectively, the "Services") or when you otherwise interact with us. Please read this Privacy Policy carefully.

By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information from and about users of our Services, including:

  • Personal Identification Information: Name, email address, phone number, postal address, and other contact information.
  • Technical Information: IP address, browser type, Internet service provider, operating system, and device information.
  • Usage Information: Pages visited, time spent on our website, links clicked, and other actions taken on our Services.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.
  • Communications: Records of communications with us, including customer support inquiries and feedback.
  • Financial Information: Payment details when purchasing our products or services.
We only collect information that is necessary for providing our services and improving your experience.

How We Collect Information

We collect information through various methods, including:

  • Direct Collection: When you provide information directly to us, such as when you fill out a contact form, request a quote, or make a purchase.
  • Automated Technologies: Through cookies, web server logs, and other similar technologies that automatically collect information when you use our Services.
  • Third Parties: From service providers that perform services on our behalf, such as payment processing, data analysis, and marketing.
  • Public Sources: From publicly available sources, such as social media platforms or public records.
We use industry-standard security measures to protect your information during collection and transmission.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our Services
  • To process transactions and send related information
  • To respond to your inquiries, comments, and requests
  • To send you technical notices, updates, security alerts, and support messages
  • To communicate with you about products, services, offers, and events
  • To monitor and analyze trends, usage, and activities in connection with our Services
  • To personalize your experience and deliver tailored content
  • To comply with legal obligations and enforce our terms and conditions
We will not use your information for purposes other than those described in this Privacy Policy without your prior consent.

How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: With companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Requirements: If required by law or in response to valid requests by public authorities.
  • Protection of Rights: To protect and defend the rights, property, or safety of Naptico Green Energy Solars, our users, or the public.
  • With Your Consent: With your consent or at your direction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

International Data Transfers

Your information may be transferred to and maintained on computers and servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the information, including personal information, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We take appropriate measures to ensure that your personal information receives an adequate level of protection wherever it is processed.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. These measures include:

  • Encryption of sensitive information during transmission
  • Secure storage of personal information
  • Access controls to limit who can view and use your information
  • Regular security assessments and testing
  • Employee training on data protection practices

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your computer or device.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request a copy of your personal information.
  • Rectification: The right to request correction of inaccurate personal information.
  • Erasure: The right to request deletion of your personal information.
  • Restriction: The right to restrict processing of your personal information.
  • Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Objection: The right to object to processing of your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable laws.

We may need to verify your identity before processing your request to protect your privacy and security.

Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from children under 18, we will take steps to delete such information.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary actions.

Parents and guardians should monitor their children's Internet usage and help protect their privacy online.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

Third-Party Links

Our Services may contain links to third-party websites, products, or services. When you click on these links, you will be taken to third-party websites that are not affiliated with us. This Privacy Policy does not apply to those third-party websites.

We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

We do not endorse and are not responsible or liable for any content, advertising, products, services, or other materials on or available from such third-party websites.

Marketing Communications

With your consent, we may send you marketing communications about our products, services, and promotions. You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in such communications or by contacting us.

Even if you opt out of receiving marketing communications, we may still send you transactional communications, such as those about your account or our ongoing business relations.

We respect your marketing preferences and will provide easy ways for you to update or change your preferences at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of those changes.

Governing Law

This Privacy Policy and your use of our Services are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

You agree to submit to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India, to resolve any dispute arising from or relating to this Privacy Policy or your use of our Services.

If you are accessing our Services from outside India, you agree that this Privacy Policy is subject to the laws of India, without regard to conflict of law principles.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Our customer service team is available Monday to Saturday, 10:00 AM to 7:00 PM IST.